Oxigen- Sprite terms and conditions
1. Oxigen is a trade name used by Oxigen Services (India) Private Limited (hereinafter also referred as “Oxigen”).
2. Oxigen Services for content are handset dependent. List of compatible handsets is enclosed as Appendix “A”. Oxigen is not responsible in any manner whatsoever to provide Services to a Customer not using any of the compatible handset.
3. Oxigen Services for content are GPRS/ EDGE Dependent and can not be availed by you in the event of GPRS/EDGE failure and /or download error. Oxigen is not responsible in any manner whatsoever for non provisioning of the services due to GPRS/EDGE failure/ connectivity failure/download error.
4. Oxigen Services for content are Operator dependent. Area wise List of Operators is enclosed as Appendix”B”. Oxigen is not obligated to provide Services to the Customers in relation to the areas/Operators/Service Providers not mentioned herein. GPRS/EDGE provisioning on handsets are governed by terms of respective Operator.
5. Oxigen shall not be liable/responsible for any defect in the product/merchandise/goods or services availed through the Oxigen.
6. Oxigen shall not be responsible for Operator not having required SKU in its Portfolio. Oxigen is not obligated to provide Services to the Customers in case the Operator/ Service Provider do not have the required product or the required denomination.
7. Oxigen shall not entertain any request for exchange of Award.
8. In case of Award of prepaid talktime, any PIN related problem/Grievance shall be redreseed by Oxigen Customer Care. However, if grievance related to supply of used PIN shall not be entertained, if such PIN have been used after sending of sms by Oxigen. Furthermore, Oxigen Customer Care shall not entertain any customer grievance with respect to any Award after lapse of 72 hours from the time of sending Award sms.
9. To find out nearest Oxigen outlet, pls. visit Oxigen Locator. Or call Customer Care at 91- 124 – 4153888.
10. All transactions through Oxigen are subject to applicable Indian laws
11. All disputes with respect to use of Oxigen shall be subject to Delhi Jurisdiction only.
12. Detailed terms of use as mentioned on Oxigen website (www.myoxigen.com ) shall be applicable.

Note: Coke people to define “Customer” and “Service”, which should be compatible overall terms and conditions.
Defintions: Post-paid customers means a consumer having post-paid connection of a telecom Operator Prepaid Consumer means a consumer having a telecom connection, who purchases prepaid talktime from a Telecom Operator from time to time to recharge his Mobile Number Award sms meand the sms sent to the Customer confirming about the Award winning.